First impressions……why they matter

My challenge for today was to keep an open mind and reserve any judgment in all my interactions for at least one day.  How did I go?? Not that great.  You see no matter how hard I tried to distract myself from passing judgment, I found myself making excuses for the other person in order to keep the positive thoughts flowing.  So regardless of what you think about first impressions, they matter because you only get one crack at it!  Humans are creatures of habit and they form an opinion about you before you’ve even said a word.

For example If you pride yourself on superior customer services and your customers are experiencing anything but, then you are not projecting the right image/first impression for your customer and risk loosing potential customers who value great customer service. You might be lucky enough to get a second chance but its highly unlikely in this harsh and competitive climate.

3 thoughts on “First impressions……why they matter

  1. My family every time say that I am killing my time here at web,
    but I know I am getting knowledge every day by reading thes nice articles.

    Like

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s