Silence really is a killer

I have certainly missed my blogger friends over the past month or so but you will be pleased to know that I was distracted with a very good cause!

Ticking off my bucket list which included my long awaited project, self-publishing my very first book.  I can safely say it is now out there for the world to read. Wow what a journey it has been and a great reminder to anyone out there hesitant to turn their dream into reality due to the fear of the unknown, unless you give it a crack, you will never know!  So get out there and give it a go.

Equally if you would like a copy of my book, naturally titled: Challenge the Status Quo please go to: http://www.vividpublishing.com.au/challengethestatusquo/

Or if I can be of any assistance in helping you achieve your goal of self-publishing your book, please reach out!  I would love to hear from anyone who has gone through the process of self-publishing a book and what their experience was like.  Any tips you might give me going forward would also be highly regarded.

Here’s to stepping outside your comfort zone and reaping the success you deserve!

Have a great week.

Lilianna

There is no time for second guessing

Regardless of the obstacles in front of you right now…. this very minute, all you need is HOPE.

Hope will ignite your passion in your darkest hour. It will keep you focused and determined. It will make you challenge the status quo in order to break those obstacles to smithereens!

Don’t waste your time second guessing a dream just because others may have put limitations on them. Scrap those people, find another avenue and go for it, your time is NOW!

Happy Mother’s Day to all the gorgeous mums around the world.

Have a great week.

Lilianna

First impressions – why bother?

Whether it’s your personal brand or business, leaders that invest time and money in training their staff to provide superior customer service (value proposition), will place a heavy focus on ensuring their staff deliver such services with absolute confidence. The first step in this process, is to nail the first impression! Do this well (consistently) and the customer will keep coming back. Why, because confident staff, are empowered, energised and enthusiastic to do their very best, more importantly they will make it happen!