The manager accepts the status quo; the leader challenges it. – Warren Bennis

Happy New Year to all my loyal followers.  Thank you so much to those who visited and inspired me over the past year with their awesome contributions by way of feedback and opportunities for improvement.  Although we might we worlds apart, it shows you care and share my passion for empowering others to do and be the best they can be.

I hope 2016 is your year to shine and if I can help in any way, please reach out as my goal for 2016 is to empower as many people around the globe to brush fear aside, step outside their comfort zone, give them a confidence boost and achieve their goals for 2016!

How will I do this, you may ask? By challenging the status quo! All the way until each and every person out there reaches their goals.

My motto for this year is be open minded, treat others with a spirit of abundance and expect greatness.

Love to you all

Lilianna

In order to create a resilient workforce culture, we need to start with our education system

Considering Australia is an aging population we need to divert our attention to what our children really need to learn as they grow into young adults and transition into the future generation of leaders. And that is:

  • mutual respect – it’s the only way to build trust. If students, parents and teachers unified and equally demonstrated mutual respect, there is no doubt we would improve the quality of education and the success rate of our graduates. Good old fashioned manners and kind gestures such as good morning, please and thank you can and will go a long way to some basic human kindness, rather than just expecting things to happen. As role models, parents and teachers need to demonstrate that treating each other with dignity should be the number one priority and equally pulling up those who fail to demonstrate it daily.
  • resourcefulness – how to be quick-witted and fight for what you believe in. We all make mistakes, even those in authority are not immune to mistakes or poor judgment calls. Children need to embrace challenging the status quo by being resourceful. And by this I mean, doing your research, getting the information and fighting for what you believe in, as opposed to just giving up too easily.
  • risk -v- reward – taking responsibility for your action or inaction. Such as, consequences for poor conduct or poor performance. As a society we are becoming far too lenient when it comes to breaching serious legislative obligations, especially when they cost lives. Its time to wake up and take performance management seriously from day dot! This is what builds resilience not a slap on the wrist or “I’m sorry”. Our children need a masterclass in risk assessment and management in order to learn the importance of having controls in place to ensure a brighter future for everyone.
  • the value of a dollar – unless our children learn how to manage their own money and start a savings pattern early on in life, they will continue to transition into adulthood without an appreciation for money. Being savvy about your money is the best lesson you can learn at a young age and one that will give you a competitive advantage as you enter adulthood.

“Turn your wounds into wisdom” – Oprah

My first impression having read the above quote by Oprah was….yeah right, easier said than done! I’d much rather revert to the blame game, feeling sorry for myself or asking the age old question…..why me? After all we are preconditioned to ‘negative thinking’ when you know what hits the fan.  So why fight it?  Why?  Because if we live our lives with the expectation that we will never be hurt or let down, we are going to lead a life of stress and misery. And who wants that? Not me.

The more I thought about Oprah’s quote, the more it started to make sense.  Problems (or wounds) created by others, can either make or break us and the experiences shape us into the people we become. Whether for better or worse, problems do create opportunities. Ultimately our attitudes are our driving force in how we choose to adapt and tackle these opportunities in order to help others.

Have a great week!

Lilianna

Self-entitled with zero empathy

Having witnessed more than my fair share of self-entitlement from senior executives this particular director took it to another level……in fact she took the cake and the crown for her over the top self-entitled behaviour.

This director took the time to give me a lecture (boarder line verbal abuse) on how her time was extremely important. She went on to say she was not interested in appointments unless they were mid-morning and how dare I offend her with a request for a breakfast meeting at 8:00am. She reminded me that she was director and everyone needed to dance around her. Her time was precious, it was all about her. Can you believe this? A Board member responsible for making the million dollar decisions which affects thousands of employees did not have a humble bone in her body. She was not prepared to budge or be flexible, requested a certain five star restaurant, the list went on and on.

I was appalled to say the least but the sad truth is that this is happening all around me and I find myself fighting for others who are unable to deal with such awful, rude leaders who lack compassion and continuously belittle and intimidate those around them. This particular director didn’t stop for a second to think about nor empathise with me, she was so consumed with self-entitlement she could not move past her demeaning and inconsiderate ways. Rather than saying no sorry my schedule cannot accommodate a breakfast meeting could you please offer me another time, she had to go down the path of self-righteousness.

This director was clearly all for a work life balance when it came to her needs yet failed to reciprocate and share that compassionate, empathetic view towards me. In fact she failed to acknowledge me period. I was someone who was disrupting her walk in the park. How dare I.

Don’t get me wrong I’m no stranger to self-entitled senior executive behaviour and I’ve had my quota of office politics spanning 18 year but what is seriously starting to affect me on a human level is this lack of empathy and complete self-entitlement with no regard for others. This behaviour needs to stop. We need to start calling out such behaviour as it’s disgusting and far from the role models we are looking to lead our future generation.

Policies are only as good as the leadership that demonstrates them daily. – Lilianna Kovacevic

Organisations in which leaders continuously fail to uphold a united front through demonstrated action and by this I mean stand united in their decision making processes as opposed to voicing their personal biases, will struggle to gain their employees trust.

What does bring strong employee engagement (buy-in) is demonstrated alignment amongst the leadership team through one united voice and consistent language, instead of leadership teams continuously putting each other on the chopping block (dog eat dog mentality).

This kind of approach lacks credibility and influence to bring their employees on board their change initiatives which are supposedly there to better service the customers and the business holistically.

What leaders amid organisations need to realise is that they are representing a company and the company’s ethos and therefore leaders need to park their egos aside and focus on the bigger picture which does not concern their individual biases, especially if they are not in alignment with the company values.

What makes a great leader

A great leader LEADS BY EXAMPLE through demonstrated action.  Regardless of your leadership style, your role is to EMPOWER (make it happen), ENABLE (provide the resources) and RESPOND (deliver your promise) to your followers.  Anything less is merely a cop-out and lacks clarity, transparency and accountability!

Excuses are for losers

Ninety-nine percent of the failures comes from people who have the habit of making excuses. – George W. Carve

Ok harsh, but certainly fair. I can absolutely accept a person failing as a result of trying their hardest and exhausting all possible avenues BUT what drives me mad is when people accept failure…..defeat before even giving it a go. How crazy is that?

If you find yourself making a lot of excuses, rather than just getting on with your goals, be brutally honest with yourself by asking whether you are merely avoiding the “too hard” basket of tasks needing to be done? Which resulted in excuses after excuses. If this is the case, you are probably allowing self-doubt to creep in and take over your mindset. Or, you might need a good kick up the backside to get you back on track!

Take control of your confidence and kick self-doubt in the guts with some positive self-talk in order to stay on track. Reassurance is critical, along with surrounding yourself with positive and encouraging people such as a mentor. The main takeaway is that you need to do the WORK as excuses are for losers.