The manager accepts the status quo; the leader challenges it. – Warren Bennis

Happy New Year to all my loyal followers.  Thank you so much to those who visited and inspired me over the past year with their awesome contributions by way of feedback and opportunities for improvement.  Although we might we worlds apart, it shows you care and share my passion for empowering others to do and be the best they can be.

I hope 2016 is your year to shine and if I can help in any way, please reach out as my goal for 2016 is to empower as many people around the globe to brush fear aside, step outside their comfort zone, give them a confidence boost and achieve their goals for 2016!

How will I do this, you may ask? By challenging the status quo! All the way until each and every person out there reaches their goals.

My motto for this year is be open minded, treat others with a spirit of abundance and expect greatness.

Love to you all

Lilianna

“Turn your wounds into wisdom” – Oprah

My first impression having read the above quote by Oprah was….yeah right, easier said than done! I’d much rather revert to the blame game, feeling sorry for myself or asking the age old question…..why me? After all we are preconditioned to ‘negative thinking’ when you know what hits the fan.  So why fight it?  Why?  Because if we live our lives with the expectation that we will never be hurt or let down, we are going to lead a life of stress and misery. And who wants that? Not me.

The more I thought about Oprah’s quote, the more it started to make sense.  Problems (or wounds) created by others, can either make or break us and the experiences shape us into the people we become. Whether for better or worse, problems do create opportunities. Ultimately our attitudes are our driving force in how we choose to adapt and tackle these opportunities in order to help others.

Have a great week!

Lilianna

Two greatest lessons I’ve learned as a parent and a leader

Whether you’re a child or an employee:

1. You want to be heard

2. You want to be appreciated

And that is what fairness is all about!

They say wisdom comes with age yet so many parents and leaders fail to acknowledge these two most neglected lessons. We blame it on time yet time is the one thing you cannot buy-back. So next time your child or employee wants to say something, just stop and listen, you owe them this much.

Believing in yourself…..

Is the biggest challenge you will ever face but its those who helped inspire us along the way that are the real champions at the end of the day.  When we are really down and ready to give up, one simple word of advice, or reinforcement, or heck even a smile or hug makes all the difference in the world. 

As I spent the past few weeks sole searching for like minded people, it got me thinking and digging deeper into the type of leadership I admire.  In order to truly believe in yourself requires inspirational leadership whereby:

1. You lead by example and by this I mean, you demonstrate your values not merely espouse them.

2. You empower others and by this I mean, you make it happen.

3. You enable others and by this I mean, you provide the resources (invest the dollars in training/development).

4. You are responsive and by this I mean, you deliver on your promise.

 

 

Attracting passionate and talented staff requires leaders to change their approach.

Rather than asking a potential candidate where do you see yourself in 3, 5 or 10 years time? Leaders should be asking candidates, focused rather than broad questions relating to the PRESENT not necessarily the future.  To rationalise this a little further, if we go by the premise that tomorrow cannot REALLY be promised to anyone… and if we live in the PRESENT whilst still thinking about our future….it’s the present that really motivates us.  Usually something we just experienced, whether a good or bad experience it’s stuck in our mind and we are motivated to drive and/or end the experience.

This being the case (which is our reality), we are motivated by the present more so than the future.  Because the present is so strong and vivid in our minds and because not everyone has the know-how or willpower to visualise the future.  So in saying this, I believe the million dollar question all leaders should consider putting to their candidates today should be:

  • What’s your mission right now?
  • What gets your adrenaline pumping?
  • What do you want to change/improve in your world right now?

Chances are that someone’s mission is the solution to your problem.

I believe this to be far more powerful than asking someone where do you see yourself in 10 years time?  To be honest it’s a ridiculous question to put to someone considering the fast paced rat race that we live in today thanks to technology and globalisation!

By focusing on the present….we end up creating our future!

What’s in it for me?

Is the burning question on everyone’s mind at any staff meeting and/or announcement.  So why does management fail to tailor the delivery of their message in such a way?  I’m sure all the corporate high rollers out there have heard this one before, yet most continue to get this wrong time and time again.

They blow their own smoke and bombard you with excuses after excuses as to why things are they way they are.  Failure to engage and truly connect with your employees is a wasted opportunity.  Instead of energising your employees you sap the living daylights out of them.

Managers who fail to get this right, need to change their approach or they will end up with a disengaged workforce which will in turn hurt the bottom line.  Management that gets this right, builds an environment where ‘people’ are energised, passionate and ready to do whatever it takes to get you to the next level.  The only time employees will ever deliver discretionary effort is when you answer the ‘what’s in it for me’ and ‘deliver’ on this.

My advice to managers who seem to get it wrong –  practice, practice and practice.  Think about the words you are going to use, you need to have sincerity in your voice, poise, the right tone, your body language, the expression on your face – all of these factors play a crucial role in the success and credibility of your message.

Performance reviews

Do they really add value?  Absolutely, but only if done with the utmost sincerity and by engaging in two-way conversations – save the monologue for the next Staff Meeting!

As I reflect on my own performance review I cannot help but wonder how all of you out there feel about this annual routine.  Did you feel a sense of acknowledgement?  Was there any dialogue that reinforced being valued?

Having supported Boards and Executives for the past 18 years, coupled with my MBA learnings, I believe that telling your employees they need to lift their game without giving or showing them the tools to get there, is merely a subjective abuse of power and a waste of everyone’s time. Since it’s so subjective, there is a greater emphasis for employers to demonstrate when and how their employees’ behaviour misaligned with the organisation’s values.  Organisations that are strong about values are strong about behaviour.

I believe that true leaders provide an environment where criticism is embraced in a positive light by cultivating and over-delivering AND by that I mean taking each and every employee under their wing, being open, honest and transparent about their development plans, career aspirations – investing for the long haul.

Being treated with fairness is the MOST important attribute Australian employees seek from their employers.  Be a role model by walking your talk!